Discuss a project.
Telegram, email or WhatsApp — whichever you prefer. We reply within an hour during business hours. UX map of the first screen lands within 24 h. Before any payment.
How to reach us
- T1recommendedTelegram@velvetum_infoStudio administrator replies directly. Voice notes, screens, references — all welcome.
- T2Emailhello@velvetum.comFor detailed briefs, attachments, contracts. Slower than Telegram — same day reply.
Common questions
Signed before the first call — PDF or short Telegram message. We have a template, yours works too.
We'll put it together over Telegram in 20–30 minutes. A voice note and a couple of references are enough.
50 / 50 — kickoff and handover. Official invoice from the studio with receipts and closing documents. We don't work without a deposit.
Same day — discussion. Next business day — UX map of the first screen. Before any payment, so you can judge the approach.
Yes — /work for cases, /journal for notes on approach, /studio for the studio itself. All in the open.
Studio administrator — no account managers, middle people or forwarded threads.
When and how fast
- Business hoursMon–Sun · 08:00–20:00
- Responsewithin 1 hour in business hours, otherwise next morning
- TurnaroundUX map — 24 h · landing — 1–2 days · multi-page — 3–5 days
- ChannelsTelegram, email, WhatsApp — all roads lead to the same desk
One project — one team. One contract.
Transparent process, fixed timeline and price. No agency markups or hand-offs between contractors.
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